FAQ

How early should I arrive for a performance?

We suggest you arrive 30 minute before curtain. This allows you plenty of time to visit coat check, pick up booster seats or bottled water, visit the Ballet West boutique and get settled in your seat before the last-minute rush. Better yet, arrive one hour before a performance and enjoy Warm Ups. Curtain time for regular evening performances is 7:30 p.m. and 2:00 p.m. for matinees. Ballet West performances on Wednesday nights have an early curtain time of 7 p.m. Performances of The Nutcracker start at 7:00 p.m. for evening performances and 2:00 p.m. for matinees (our Christmas Eve performance starts at noon). Allow plenty of time for travel and parking.

What are Warm Ups?

Warm Ups are fun and informative pre-curtain discussions hosted by a rotating Ballet West Artistic Staff member. Attendees get the inside scoop on the performance, as well as the chance to ask any ballet questions they may have. Warm Ups, free to all ticket holders, will add to your enjoyment and understanding of the performance. Warm Ups are held one hour before each performance (except during The Nutcracker and Choreographic Festival) and are approximately 30 minutes long. An usher will direct you to the location of the Warm Up upon your arrival at the theater.

How do I get the best seats available?

Generally speaking, the best seats are the first ones to sell. Your best bet is to become a season subscriber. Season subscriptions are available beginning the spring before the season. The sooner you order, the better your chances. For single ticket buyers, the same rule applies…buy early.

I buy tickets, why should I also make a contribution?

We appreciate your patronage. Ticket sales only cover about 37% of the cost of a ballet; for the rest, we count on contributions from friends like you. We ask that you make a contribution so that the show can go on.

How will my contribution be used?

Your contribution could be used in a number of ways, including buying pointe shoes, making costumes, assisting in the construction of scenery or in supporting the many important education and outreach programs of the Ballet. This coming year Ballet West will serve nearly 100,000 Utah teachers, students and special needs individuals. You may be rest assured that your contribution will be greatly appreciated and will go to serve not only the ballet, but the greater needs of the community.

Where can I park?

There is plenty of parking available near the Janet Quinney Lawson Capitol Theatre. As performance days can be crowded, we advise that you arrive early. Click here for specific parking areas.

What is an appropriate age for attending the ballet?

We generally suggest eight years old. But we leave it up to you to decide. Of course, the nature of the program itself should also be taken into account in making that determination. As long as the child can sit for the length of the program without being disruptive, they are welcome. If a child (or anyone) is disruptive we ask that they exit to the lobby. There is no lap seating, and all children, regardless of age, must have a ticket.

Do you offer student discounts?

Yes. We offer a student/educator rush ticket which allows students, age 16 and up, and educators to purchase up to two $20/person at the theater box office on the day of the performance. Tickets are also sometimes available the week of the show. Student/educator rush tickets are not available for The Nutcracker, Beauty and the Beast, or Choreographic Festival and subject to availability for all other performances.

Do you offer group discounts?

Yes. We offer discounts for groups of 15 or more. All members must attend the same performance and all tickets must be paid for by a single individual. For more information, call 801-869-6900.

How can I buy Ballet West merchandise?

The company offers a wide variety of merchandise, ranging from coffee mugs to yoga pants. You may purchase merchandise in the lobby during our performances. You may also purchase them online or by visiting the office during regular business hours. If you are going to come to our offices for merchandise, we highly recommend that you call beforehand.

Does Ballet West ever donate to other organizations or causes?

While we are not in the position to make cash contributions, we do what we can to support other non-profit organizations, special events and worthy causes. Each year we support hundreds of such organizations by donating tickets or Ballet West items. We are limited to what we can do, so it’s first come first served. You may request a donation by filling out this form.

Is there ever an opportunity to watch studio rehearsals?

Yes. As a benefit to donors, throughout the year, Ballet West offers private and group tours of the Capitol Theatre, including an opportunity to observe a studio rehearsal. For more information about tours, please contact our Development department at 801-869-6936.

How can I advertise in your playbill?

The Ballet West playbill (the program distributed at our productions) is published by Mills Publishing. You may inquire about advertising by calling Mills Publishing at 801-467-9419.

How can our company become a sponsor?

Each year Ballet West strives to develop partnerships with local organizations, businesses and individuals. Through these relationships Ballet West offers many sponsor and donor opportunities that help support the creative and educational missions of the company. This is a wonderful way to get involved and gain visibility within the community. To find out more, please call our Development department at 801-869-6934.