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Home | Children's Cast Info | Nutcracker Main Page | Handbook | Terms used in the Handbook

Terms used in the Handbook

Season Sponsors

Ballet West
52 West 200 South, Salt Lake City, UT 84101
801-869-6900

Box office
Mon - Fri 10AM-4PM  /  Closed Sat and Sun
801-869-6920

Ballet West is a tax exempt 501(c)(3) non-profit organization inspiring and empowering a broad community locally and globally through presentation, training, and education in the art form of ballet.

Ballet West

Ballet West Health and Safety Policy

Although masks are not required while attending Ballet West performances for the 2023-2024 season, we encourage patrons who wish to wear a mask to do so. If you are feeling unwell, experiencing COVID-19 symptoms, have been diagnosed with COVID-19, or have had close contact with someone diagnosed with COVID-19, we ask that you follow CDC quarantine and isolations guidelines and prioritize your health and the health of your fellow audience members and stay home. Ballet West reserves the right to change or amend the health policy for performances in the future.

Performances

 

  • THERE IS NO LATE SEATING. Our performances start on time and latecomers will need to wait in the lobby until intermission. Please plan ahead for traffic and to find parking. 
  • Parking: Visit Salt Lake County Arts for parking details.
  • Doors: Lobby doors open one hour prior to the performance and seating will begin approximately 30 minutes before curtain.
  • Boutique: Don't forget to visit our Ballet West Boutique!
  • Children: Ballets are generally recommended for ages 8 and up. (5 and up for The Nutcracker.) No babes in arms. All patrons must have a ticket to enter the theater and occupy their own seat.
  • Casting: Casting is subject to change. For the most accurate list of performers, be sure to check the casting board in the lobby.
  • Weather: We will never cancel a performance due to weather, please plan extra time to get to the theatre safely and on time.
  • Dining Guide: https://balletwest.org/plan-your-visit/dining-guide
  •  

Tickets

  • Refunds: We do not offer refunds. Exchanges can be made, for a fee, at least 48 hours prior to performance. ALL SALES ARE FINAL.
  • Accessing Tickets:
    • In addition to being shipped and held in will call, tickets may be accessed on any smartphone 2 hours before your performance by following these instructions:
    • Log into your account at boxoffice.balletwest.org. If this is your first time logging into our site, use the “Forgot Password” link to set up your password.
    • Once logged in, you will be taken to the main calendar page. Just below the Ballet West logo, you’ll see an icon of a person, next to the cart. Tapping on the person will take you to your account info where you can access tickets to upcoming shows, update your address, or check out your giving history. Please contact us if you are unable to access your account.
  • If you are unable to access your tickets on a smart device, you can get them printed at the Ticket Office/Will Call when you arrive.
  • Ticket access: https://boxoffice.balletwest.org/account/login

Safety Precautions

  • Although masks are not required while attending Ballet West performances for the 2023-2024 season, we encourage patrons who wish to wear a mask to do so. If you are feeling unwell, experiencing COVID-19 symptoms, have been diagnosed with COVID-19, or have had close contact with someone diagnosed with COVID-19, we ask that you follow CDC quarantine and isolations guidelines and prioritize your health and the health of your fellow audience members and stay home. Ballet West reserves the right to change or amend the health policy for performances in the future.
  • In addition to the “touchless” entry, we have put in place the following to help keep our audience and artists safe: hand sanitizing stations and a digital playbill. If you have further questions regarding Ballet West's safety measures, please reference the COVID-19 FAQ page on our website or contact Patron Services at ticketoffice@balletwest.org.

Weather Cancellations

Weather: We will never cancel a performance due to weather, please plan extra time to get to the theatre safely and on time.

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    • Community Engagement
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    • Our Partners
    • Spring Soirée
    • Planned Giving
    • Nutcracker Magic
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