Employment

Reports to: Primary: Frederick Quinney Lawson Academy Director Secondary: Campus Principals

Staff reporting to this position: None

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Major functions: To instruct students in the Academy, assist Director and faculty in syllabus and curriculum development, performance preparation and participation, summer instruction, and administrative work associated with instructions.

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General Responsibilities:

Abide by Ballet West policies as explained in the Employee Handbook giving special attention to the Code of Conduct, be on time to work each day as scheduled, and embody the Ballet West values.

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Required Performance:

• Teach classes, both on a regular basis and as a substitute
• Respond to Staff requests regarding availability
• Oversee performances of students in collaboration with faculty and leadership
• Choreograph and/or stage repertoire for any and all assigned classes
• Teach warm up classes as needed
• Encourage the emotional well-being, as well as the technical and artistic development of students and their skills, assessing their achievements and weaknesses, and sharing this information with the Student Ballet Mistress and Director of Ballet West Academy
• Ensure the students understand the need for and demonstrate the highest standards of behavior including responding positively and effectively to any problem, query, or complaint
• Teach ballet technique according to Ballet West Principles of Technique in year-round and summer programs as needed
• Prepare classroom curriculum in accordance with syllabus directives
• Teach dance courses conditioning, and the like as needed
• Rehearse academy performance material as needed
• Attend and assist with back stage duties as needed including Spring Performance, Ballet West Gala or other performance as requested
• Conference with parents when necessary
• Maintain roll books and progression sheets
• Prepare evaluations for students’ files, meetings with parents, evaluations and incident reports for inclusion into student files
• Consult with students when needed in conjunction with evaluations
• Serve as a team member in developing performance programing, summer workshop/intensive programing, and policies and procedures as needed
• Attend faculty and staff meetings and in-services when required
• Attend parent/student orientations as requested
• Attend professional development workshops as requested
• Serve as a team member on projects as assigned by Director

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Qualifications

Education and Experience

• 5 years of codified dance instruction (performance experience can be considered in calculating experience)
• Basic computer skills
• Proficient in administrative especially Microsoft Office Suite

Knowledge, Skills and Physical Requirements

• Knowledge of various syllabi, teaching techniques
• Abilities- choreography, repetiteur
• Other characteristics – patience, intuition, creativity
• Flexible availability during rehearsal and production periods
• Ability to problem solve and deal with student emergencies including, but not limited to, injury and illness
• A passion for working with students of all ages
• Positive attitude and inspiring presence
• Sound interpersonal and team building skills
• Ability to work closely with the artistic, production, and management staff
  • Move freely in an office, studio, parking lot, and performance hall environment; run (move quickly) from an outside post to any part of the assigned area.
  • Stand, walk, sit, climb stairs, balance, stoop, kneel, crouch, and crawl; reach with hands and arms; use hands effectively in order to handle and feel objects and tools that are pertinent to the position; and possess all five senses.
  • Possess visual abilities including color perception, peripheral vision, depth perception, and focus; see well at least 500 feet.
  • Be able to lift a student weighing up to 40 pounds under the arms at least 12 inches off the ground.

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Preferred Skills
Additional language skills

Attitudes and Aptitudes

• Is honest and embraces Ballet West Academy’s mission and values
• Has energy, confidence, and enthusiasm
• Is friendly and will work patiently with children and other people
• Works as a team member with supervisors and peers
• Possesses a strong work ethic and desire to support Ballet West curriculum and methods

Reports to: Primary: Frederick Quinney Lawson Academy Director Secondary: Campus Principals

Staff reporting to this position: None

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Major functions: To instruct students in the Academy, assist Director and faculty in syllabus and curriculum development, performance preparation and participation, summer instruction, and administrative work associated with instructions.

---

General Responsibilities:

Abide by Ballet West policies as explained in the Employee Handbook giving special attention to the Code of Conduct, be on time to work each day as scheduled, and embody the Ballet West values.

---

Required Performance:

• Teach classes, both on a regular basis and as a substitute
• Respond to Staff requests regarding availability
• Oversee performances of students in collaboration with faculty and leadership
• Choreograph and/or stage repertoire for any and all assigned classes
• Teach warm up classes as needed
• Encourage the emotional well-being, as well as the technical and artistic development of students and their skills, assessing their achievements and weaknesses, and sharing this information with the Student Ballet Mistress and Director of Ballet West Academy
• Ensure the students understand the need for and demonstrate the highest standards of behavior including responding positively and effectively to any problem, query, or complaint
• Teach ballet technique according to Ballet West Principles of Technique in year-round and summer programs as needed
• Prepare classroom curriculum in accordance with syllabus directives
• Teach dance courses conditioning, and the like as needed
• Rehearse academy performance material as needed
• Attend and assist with back stage duties as needed including Spring Performance, Ballet West Gala or other performance as requested
• Conference with parents when necessary
• Maintain roll books and progression sheets
• Prepare evaluations for students’ files, meetings with parents, evaluations and incident reports for inclusion into student files
• Consult with students when needed in conjunction with evaluations
• Serve as a team member in developing performance programing, summer workshop/intensive programing, and policies and procedures as needed
• Attend faculty and staff meetings and in-services when required
• Attend parent/student orientations as requested
• Attend professional development workshops as requested
• Serve as a team member on projects as assigned by Director

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Qualifications

Education and Experience

• 5 years of codified dance instruction (performance experience can be considered in calculating experience)
• Basic computer skills
• Proficient in administrative especially Microsoft Office Suite

Knowledge, Skills and Physical Requirements

• Knowledge of various syllabi, teaching techniques
• Abilities- choreography, repetiteur
• Other characteristics – patience, intuition, creativity
• Flexible availability during rehearsal and production periods
• Ability to problem solve and deal with student emergencies including, but not limited to, injury and illness
• A passion for working with students of all ages
• Positive attitude and inspiring presence
• Sound interpersonal and team building skills
• Ability to work closely with the artistic, production, and management staff
  • Move freely in an office, studio, parking lot, and performance hall environment; run (move quickly) from an outside post to any part of the assigned area.
  • Stand, walk, sit, climb stairs, balance, stoop, kneel, crouch, and crawl; reach with hands and arms; use hands effectively in order to handle and feel objects and tools that are pertinent to the position; and possess all five senses.
  • Possess visual abilities including color perception, peripheral vision, depth perception, and focus; see well at least 500 feet.
  • Be able to lift a student weighing up to 40 pounds under the arms at least 12 inches off the ground.

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Preferred Skills
Additional language skills

Attitudes and Aptitudes

• Is honest and embraces Ballet West Academy’s mission and values
• Has energy, confidence, and enthusiasm
• Is friendly and will work patiently with children and other people
• Works as a team member with supervisors and peers
• Possesses a strong work ethic and desire to support Ballet West curriculum and methods

As we approach our 62nd season, we are poised to take on an ambitious slate of artistic programming while expanding our educational resources that reach a broader community.

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Reports to: Annual Giving Manager and Director of Patron Services

Duties and Responsibilities:  As a key member of the External Affairs Team, the Database Coordinator supports the Fundraising and Marketing Teams, including the Senior Director, External Affairs, and the Executive Director. Tracks, forecasts, and reconciles fundraising revenue, compiling weekly and monthly financial reports for internal teams, and the Board of Directors. Leads administration and management of donor database, implementing practices to systematize departmental needs in tandem with database. Processes and generates receipts for all contributions received. Supports communication with donors regarding contribution history, payments, and events, and participates in event execution.

Database Coordination – Spearhead Fundraising and Marketing Team’s usage of Ballet West’s donor database (Tessitura). Identify opportunities for increased efficiency of recordkeeping, accuracy of information input, and new initiatives based on departmental needs. Lead implementation and internal training with fundraising and marketing team members.

· Become familiar with current board list and top Heritage Club donor names;

· Coordinate integration and upkeep of DonorSearch data in Tessitura;

· Coordinate various departmental and organizational Tessitura needs, including but not limited to: List generation; Constituent account maintenance; Membership organization set-up, maintenance; Facilitate and lead team trainings on useful topics; external affairs liaison with Patron Services for set-up, maintenance of fundraising-related TNEW pages

· Serve as fundraising liaison for Ballet West at Tessitura Advisory Group (TAG)

· Assist other fundraising team members in plans “rollover,” duplicating needed existing plans into the next fiscal year

· Utilize Tessitura Network website and documentation for training and learning opportunities

· Responsible for assisting in donor and prospect research and reporting

· Provide regular analysis of database trends

· Maintain updated donors lists for the website, playbills, and other publications

· Work with Marketing and Patron Services teams to pull fundraising-specific data sets related to season subscription renewals, including the renewal mailing for existing subscribers, the acquisition mailing for new subscribers, and both the website and TNEW site.

Gift Entry and Receipting – Maintain accurate historical records of all gifts received and ensure timely donor acknowledgment.

· Daily entry of donations into database; properly code donations for reconciliation and tracking purposes

· Produce tax receipts in a timely manner for all donations

· Generate monthly and annual year-end summary for open pledges

· Track timelines of receipts and acknowledgements

Financial Tracking, Forecasting & Reconciliation – Maintain accurate financial records in harmony with Finance Department, as well as accurate forecasts both for internal needs and as benchmarks for organizational planning. Serve as liaison as needed for extracting financial information from the database.

· Revenue tracking in database; ensure reconciliation with the finance department

· Record in database pledge payments and gifts received

· Maintain an internal record of any gifts received that are to be temporarily restricted by time, purpose, or a combination thereof, including by marking as “restricted” for a defined time period

· Work with fundraising team members to maintain accurate forecasts to use alongside reconciled for Board of Directors financial report; the total cash forecast for the year in the board report should match the total cash forecast in the month-by-month cash flow document

Event Support – Provide support at events throughout season.

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Qualifications:

· Tessitura (or other CRM database) software proficiency, preferred

· Excel proficiency preferred

· Financial non-profit literacy, preferred

· Analytical comprehension and attention to detail

· Project management skills

· Strong organizational skills

· Strong interpersonal and communication skills

· Ability to multi-task

· Excellent writing and proofreading abilities, recommended

· Knowledge of ballet and the arts very helpful

· A four-year college degree and a minimum of three years related experience

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Working Conditions & Expectations:

· Ability to work on site

· Ability to work in a fast-paced working environment

· Actively participates in and contributes to a dynamic culture that fosters teamwork, accountability, trust and respect

· The ability to work some evenings and weekends when Ballet West performs or has events.

· At all times, upholds the ethical and confidentiality guidelines the Association of Professional Researchers for Advancement (APRA).

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About Ballet West

BALLET WEST is a nonprofit founded in 1963 and is one of America’s leading and largest ballet companies, led by Artistic Director Adam Sklute. The Company boasts a rich and varied repertoire, elegant and versatile artists and an American style and legacy that is as dynamic, expansive and unexpected as the Rocky Mountain region it represents. Ballet West has toured the world several times, presenting the very best in American classical ballet. Nearly 100,000 students are served through outreach programs each year, reaching 100% of all Utah school districts. The Company continues to build future ballet artists and audiences by providing classical ballet training through the Frederick Quinney Lawson Ballet West Academy and its four campuses in downtown Salt Lake City, Pleasant Grove (Utah County), Park City, and Trolley Corners. With more than 1,000 students, it is the largest ballet and dance school in the Intermountain Region. Nearly $400,000 in scholarships are distributed annually to Academy Students.

Ballet West embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strongly encourage women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Ballet West is an equal opportunity employer. Applicants will not be discriminated against due to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Duties & Responsibilities

 

The Digital Marketing Coordinator will support the Marketing Department with the coordination of external communications including social media, website maintenance, marketing emails, community calendars listings, online reviews, etc. This person will be the department’s day-to-day liaison with our Digital Agency who manages Ballet West’s and Ballet West Academy’s display advertising, paid social media campaigns, and Google Grant. Additionally, this position will provide analytics for campaign optimization and will assist with administrative duties as needed. Responsibilities include, but are not limited to:

 

• Main point of contact with the company’s Digital Agency, coordinating paid social advertising campaigns and assisting with Google Grant account monitoring
• Curates stories and pictures for social media, including creating vibrant video content
• Works closely with other departments including: Graphic Design, Ballet West Academy, Patron Services, and Development
• Produces and posts organic content that is timely, informative, and persuasive
• Stays current on emerging social media sites and communication technologies
• Using WordFly, oversees list management and creates and deploys marketing and fundraising emails for the company.
• Monitors opens, clicks, opt-outs, and bounce rates, and makes adjustments for optimal engagement, inbox delivery, and revenue generation
• Monitors BW’s online presence and assists in keeping the Ballet West website current and functional
• Frequently posts and monitors accounts on online community calendars such as Visit Salt Lake, Now Playing Utah, Yelp, Wikipedia, and SpinGo
• Explores additional digital platforms not currently being used by BW
• Assists the Marketing Manager and Project Manager with budget monitoring by tracking and submitting invoices.
• Includes administrative duties such as scheduling meetings, scanning, copying, digital filing, expense reporting, ordering supplies, and providing graphics and photography to internal and external partners.
• Works performances and events which may take place evenings and/or weekends.
• Other duties as assigned.

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Qualifications

• Knowledge of fundamental office support, including marketing principles and practices as normally acquired through a bachelor’s degree in marketing, Communications, or other related field.
• Minimum 2 years’ experience in the areas of administrative support, with advertising, market research, public relations, direct mail, and digital marketing preferred.
• Knowledgeable regarding best practices for Facebook, Instagram, Twitter, email marketing, etc.
• Solid analytical comprehension.
• Computer literacy in a Windows environment and database management required.
• High level of Microsoft Office competency including Excel, Word, and Powerpoint.
• Knowledge of web platforms and WordFly a plus.
• Ability to work within a diverse team with varying levels of experience to produce highest-quality marketing materials.
• Ability to self-manage while executing complex deadline-oriented projects. Solid project management skills and organization skills needed. Ability to pay close attention to detail.
• Completes tasks on time. Double checks work for consistency and accuracy.
• Excellent writing, proofreading, and editing skills required.
• Knowledge of ballet and the arts helpful.
• Previous nonprofit or cultural arts experience preferred.

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Working Conditions & Expectations

 

The noise level in the work environment is usually moderate. There may be a significant amount of physical activity required. Because some travel will be involved, the employee may be exposed to varying work environments. Due to the nature of the work, after hours and some weekends will be necessary.

MENTORED BY: Data Development Manager

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PRIMARY FUNCTION: Donor prospect research, research report preparation, research data management

SKILLS LEARNED: Hands on experience in researching donor prospects and building cultivation strategies with the development team.

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Internship Responsibilities

• Under the mentorship of the Data Development Manager, learn how to research and identify prospective donors for our annual gifts, project support, and campaign gifts.
• Help identify donor interest with program support and strategize with the development team on the approach.
• Provide weekly written report research findings and update donor database profile.

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Qualifications

• Be a “self-starter.”
• Strong communication skills.
• Display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.

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Term & Compensation

• Unpaid internship
• Part-time; approx.10 hours a week
• 6 months; February – July 17, 2021
• Strong interpersonal skills and the ability to multi-task
• Knowledge of ballet and the arts very helpful

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Working Conditions & Expectations

• Flexible hours; Work from home
• Facilitate weekly research meetings
• Prepare weekly status reports
• At all times, uphold the ethical and confidentiality guidelines the Association of Professional Researchers for Advancement (APRA).

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Physical requirements

Nothing extreme; long periods of sitting at a desk.

Reports to: Business Operations Manager, Ballet West Academy   

Staff reporting to this position: N/A, Volunteers​   

Major functions: To effectively represent Ballet West in carrying out the mission of the Frederic Quinney Lawson Ballet West Academy (Academy), while managing administrative tasks and overseeing the safety and security needs of students while working to support a comforting and nurturing environment.  

General Responsibilities  

The Campus Operations Manager provides administrative support for the Frederic Quinney Lawson Ballet West Academy’s (Academy) Business Operations Manager while focusing on the needs of the Trolley Corners Campus.  The position includes a variety of administrative responsibilities associated with Academy operations. 

  

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Required Performance  

• Greet visitors to the campus, respond to clientele with warmth, efficiency, patience, and energy.  

• Manage campus enrollment, working with the Campus Principal and the Business Operations Manager to determine program offerings, capacities, and tuition to keep the campus financially profitable.   

• Assist local staff and Campus Principal in the coordination of student performances.  

• Monitor account balances and financial transactions (e.g., tuition, fees, petty cash, boutique shop,  

etc.).  

• Approve timesheets for all faculty, receptionists, and accompanist at their assigned campus.  

• Maintain student attendance, records, and enrollment data for the campus, providing accurate reporting.   

• Oversee student and parent volunteers, tracking hours and providing tasks to ensure productivity.   

• Respond to inquiries from a variety of means by phone, email and/or in-person providing tours, open houses, and assisting in promotional events to encourage enrollment and student retention.   

• Maintain and teach the correct use of the Ballet West Academy student management system. Run all reports applicable to students, personnel, and placement (e.g., awards, critical information, etc.).   

• In coordination with the Campus Principal and Business Operations Manager, maintain weekly campus studio schedules with up-to-date staffing, enrollment, and approved outside rentals.  

• Administer first aid and medication to students who are under the direction of health professional to meet immediate health care needs.   

• Maintain inventories of supplies and materials (e.g., general supplies, equipment, boutique, facility management, etc. ), while ensuring facility standards according to policy and local laws.   

•  Complete any other assignments given by supervisor/s.  

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Qualifications  

A. Education and Experience  

• High school diploma; college degree preferred   

• 1-2 years experience in an administrative role with sales, retention, or customer service responsibilities 

• Proficient in the Windows environment, especially Microsoft Office Suite  

B. Knowledge, Skills and Physical Requirements  

• Available to sleep onsite in building in private, provided apartment  

• Ability to make sound decisions independently and as part of an administrative team in all situations.  

• Ability to work well under deadlines, independently and collaboratively.  

• Excellent written and verbal communication skills, expressing commitment to the mission.  

• Maintain emotional control and stability in all activities of this position for the safety and well-being of students, clientele, and fellow team members.   

• The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this position:  

• Move freely in an office, studio, parking lot, and performance hall environment; run  

(move quickly) from an outside post to any part of the assigned area.   

• Stand, walk, sit, climb stairs, balance, stoop, kneel, crouch, and crawl; reach with hands and arms; use hands effectively in order to handle and feel objects and tools that are pertinent to the position; and possess all five senses.   

• Possess visual abilities including color perception, peripheral vision, depth perception, and focus; see well at least 500 feet.   

• Be able to lift a student weighing up to 40 pounds under the arms at least 12 inches off the ground.  

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C. Preferred Skills  

•  Possess musical, dance, and/or education training; assist in classes and complement staff as needed.  
• Ability to drive a 15-passenger van. Excellent driving record.  

  

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Attitudes and Aptitudes  

• Is honest and embraces Ballet West Academy’s mission and values  

• Has energy, confidence, and enthusiasm  

• Is friendly and will work patiently with children and other people  

• Works as a team member with supervisors and peers  

• Possesses a strong work ethic and desire to support Ballet West curriculum and methods  

 

SUMMARY:

 

The Senior Director, External Affairs (SDEA) is a highly critical position at Ballet West, responsible for overseeing all marketing, communications, and development operations for Ballet West and the Frederick Quinney Ballet West Academy.  In this capacity, the SDEA generates nearly 75% of Ballet West’s operating revenue. This position reports directly to the Executive Director and also works with the Artistic Director to ensure the integration of patron loyalty with artistic planning.

 

The SDEA’s primary responsibility is to create strategy for generating and increasing life-time value from Ballet West patrons, consumers, or individuals and supervising the ongoing execution of this strategy. 

 

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The SDEA will:

 

Strategic/Long-term

• Develop a vision for BW’s marketing, sales, and fundraising efforts that communicates the character, ideals, and mission of the organization to a wide range of patrons, donors, employees, prospects, the greater intermountain region, and other stakeholders
• Provide consistent and clear leadership to the marketing, sales, communications, and development teams and instill a team culture that achieves revenue and relationship targets and is curious and high-performing
• Continue professional development by participating in field and industry activities (conferences, professional groups, seminars, courses, etc.) to ensure that new ideas and methods are introduced to BW on an ongoing basis
• Establish and maintain company-wide standards for written and graphic communications in printed, verbal or electronic forms
• Create and oversee audience development marketing plans, including research on target audiences, market trends, and performing arts/non-profit trends using focus groups, surveys, and industry data
• Create and oversee fundraising plans for the Annual Fund including detailed plans for individual, corporate, foundation, government support and special events
• Create and oversee special campaigns from time to time, including capital campaigns approved by the BW Board of Directors
• Build and cultivate collaborative relationships with industry leaders, board members, donors, media, government and city officials, key business partners, promotional partners, performing arts organizations, and community leaders
• Lead a team that embraces the ideals of diversity and inclusion, both internally and externally.

Planning and Execution

• Oversee creation of season timeline and calendars in consultation with team managers and other department heads
• Oversee the development and execution of comprehensive advertising, promotion publicity plans for subscription and single ticket campaigns for all Ballet West programs and collaborate with Academy leadership to achieve BW Academy enrollment and tuition goals
• Oversee the development of all collateral marketing in support of all Ballet West productions, fundraising campaigns, and public events
• Establish ticket sales goals by production and ticket type during budgeting process and forecast sales on a regular basis in coordination with team mangers
• Establish fundraising goals by category during budgeting process and forecast unearned revenue on a regular basis
• Develop and oversee marketing and development expense budgets
• Provide summary reports to the Executive Director, senior managers, and Board of Directors

Ongoing Activities

• Oversee company website, including content, design, maintenance, e-commerce, and promotion
• Oversee management and coordination of outside consultants
• Oversee digital engagement and marketing campaigns, including Facebook, Instagram, Twitter, Google Grant, programmatic advertising, and email communication
• Oversee customer/patron complaints and expedite customer service issues in coordination with Patron Services Manager

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CANDIDATE QUALIFICATIONS AND QUALITIES

 

The ideal candidate for the position of Senior Director, External Affairs, will have:

• Minimum of 8 years in nonprofit performing arts or related industry
• Demonstrated excellence in verbal and written communication skills
• Familiarity with ballet repertoire and the entertainment industry
• Solid business computer skills, including intermediate Microsoft Word and Excel skills
• Working knowledge of Tessitura and database management
• Experience in marketing, sales, and/or public relations field as well as fundraising, preferably in a senior leadership position
• Demonstrated ability to lead, manage and guide a team of diverse marketing, sales and fundraising professionals
• Bachelor’s degree in communications, marketing, public relations, journalism or a related filed from an accredited college of university
• Excellent analytical skills to create, read and analyze multiple sources of data to determine action
• Passion for data and the importance of data-driven decisions and a thorough understanding of performance marketing
• Agency experience and knowledge of Adobe InDesign and Photoshop a plus.

Reports to: Business Operations Manager​

Staff reporting to this position: Volunteers

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Major functions: To effectively represent Ballet West in carrying out the mission of the Academy, providing a ​ prestigious level of customer service while overseeing all administrative functions of the assigned campus.

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General Responsibilities

Abide by Ballet West policies as explained in the Employee Handbook giving special attention to the Code of Conduct, be on time to work each day as scheduled, and embody the Ballet West values.

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Required Performance

• Greet visitors to the campus, respond to clientele with warmth, efficiency, patience, and energy.
• Assist local staff and Campus Principal in the coordination of student performances if needed.
• Help to monitor account balances and financial transactions (e.g., tuition, fees, petty cash, boutique shop, etc.).
• Maintain student attendance, records, and enrollment data for the campus, providing accurate reporting.
• Oversee student and parent volunteers when necessary, by providing tasks to ensure productivity.
• Respond to inquiries from a variety of means by phone, email and/or in-person providing tours, open houses, and assisting in promotional events to encourage enrollment and student retention.
• Maintain and teach the correct use of the Ballet West Academy student management system. Run all reports applicable to students, personnel, and placement (e.g., awards, critical information, etc.).
• In coordination with the Campus Principal and Academy Senior Operations Manager, maintain weekly campus studio schedules with up-to-date staffing, and approved outside rentals.
• Administer first aid and medication to students who are under the direction of health professional to meet immediate health care needs.
• Maintain inventories of supplies and materials (e.g., general supplies, equipment, boutique, facility management, etc. ), while ensuring facility standards according to policy and local laws.
• Complete any other assignments given by supervisor/s.
• Willing to work at our different campus locations, including the Ballet Centre, Trolley Corners, Park City, and Lehi depending on coverage needed.

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Qualifications

Education and Experience

• High school diploma
• 1 year experience in an administrative or customer service role
• Proficient in the Windows environment, especially Microsoft Office Suite

Knowledge, Skills and Physical Requirements

• Ability to work well under deadlines, independently and collaboratively.
• Excellent written and verbal communication skills, expressing commitment to the mission.
• Maintain emotional control and stability in all activities of this position for the safety and well-being of students, clientele, and fellow team members.
• The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this position:

• Move freely in an office, studio, parking lot, and performance hall environment; run (move quickly) from an outside post to any part of the assigned area.
• Stand, walk, sit, climb stairs, balance, stoop, kneel, crouch, and crawl; reach with hands and arms; use hands effectively in order to handle and feel objects and tools that are pertinent to the position; and possess all five senses.
• Possess visual abilities including color perception, peripheral vision, depth perception, and focus; see well at least 500 feet.
• Be able to lift a student weighing up to 40 pounds under the arms at least 12 inches off the ground.

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Preferred Skills

Possess musical, dance, and/or education training; assist in classes and complement staff as necessary.

Attitudes and Aptitudes

• Is honest and embraces Ballet West Academy’s mission and values
• Has energy, confidence, and enthusiasm
• Is friendly and will work patiently with children and other people
• Works as a team member with supervisors and peers
• Possesses a strong work ethic and desire to support Ballet West curriculum and methods

Reports to: Business Operations Manager​

FLSA Status: Non-Exempt, hourly, part-time. Full time options available for those who
also have skills as an instructor.

Staff reporting to this position: Volunteers

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Major functions: To effectively represent Ballet West in carrying out the mission of the
Academy, providing a ​ prestigious level of customer service while overseeing all
administrative functions of the assigned campus.

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General Responsibilities:
Abide by Ballet West policies as explained in the Employee Handbook giving special
attention to the Code of Conduct, be on time to work each day as scheduled, and
embody the Ballet West values.

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Required Performance:

• Greet visitors to the campus, respond to clientele with warmth, efficiency, patience, and energy.
• Assist local staff and Campus Principal in the coordination of student performances if needed.
• Help to monitor account balances and financial transactions (e.g., tuition, fees, petty cash, boutique shop, etc.).
• Maintain student attendance, records, and enrollment data for the campus, providing accurate reporting.
• Oversee student and parent volunteers when necessary, by providing tasks to ensure productivity.
• Respond to inquiries from a variety of means by phone, email and/or in-person providing tours, open houses, and assisting in promotional events to encourage enrollment and student retention.
• Maintain and teach the correct use of the Ballet West Academy student management system. Run all reports applicable to students, personnel, and placement (e.g., awards, critical information, etc.).
• In coordination with the Campus Principal and Academy Senior Operations Manager, maintain weekly campus studio schedules with up-to-date staffing, and approved outside rentals.
• Administer first aid and medication to students who are under the direction of health professional to meet immediate health care needs.
• Maintain inventories of supplies and materials (e.g., general supplies, equipment, boutique, facility management, etc. ), while ensuring facility standards according to policy and local laws.
• Complete any other assignments given by supervisor/s.
• Willing to work at our different campus locations, including the Ballet Centre, Trolley Corners, Park City, and Utah County depending on coverage needed.

Qualifications

Education and Experience:

• High school diploma
• 1 year experience in an administrative or customer service role
• Proficient in the Windows environment, especially Microsoft Office Suite Knowledge, Skills and Physical Requirements
• Ability to work well under deadlines, independently and collaboratively.
• Excellent written and verbal communication skills, expressing commitment to the mission.
• Maintain emotional control and stability in all activities of this position for the safety and well-being of students, clientele, and fellow team members.
• The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this position:
• Move freely in an office, studio, parking lot, and performance hall environment; run (move quickly) from an outside post to any part of the assigned area.
• Stand, walk, sit, climb stairs, balance, stoop, kneel, crouch, and crawl; reach with hands and arms; use hands effectively in order to handle and feel objects and tools that are pertinent to the position; and possess all five senses.
• Possess visual abilities including color perception, peripheral vision, depth perception, and focus; see well at least 500 feet.
• Be able to lift a student weighing up to 40 pounds under the arms at least 12 inches off the ground.

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Preferred Skills:

• Possess musical, dance, and/or education training; assist in classes and complement staff as necessary.

---

Attitudes and Aptitudes:

• Is honest and embraces Ballet West Academy’s mission and values
• Has energy, confidence, and enthusiasm
• Is friendly and will work patiently with children and other people
• Works as a team member with supervisors and peers
• Possesses a strong work ethic and desire to support Ballet West curriculum and methods

Department: Production

Reports to: Director of Production, Artistic Director

FLSA Status: Non-Exempt

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SUMMARY:

Coordinates all aspects of production plans and directs activities of stage crew and performers during rehearsals and performances under the direction of the Director of Production and with the assistance of the Stage Manager by performing the following duties:

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties may be assigned:

• Supervise and “call” all performances and technical rehearsals, at performance venues both in Salt Lake City and on tour (shared responsibility with Stage Manager, as assigned).
• Prepare cue sheets, scores and related documentation (running notes, fly cue sheets, line set schedules, dancer sign in sheets, etc.) for all programs and ballets, and copy and disseminate those items to all necessary personnel.
• Compile and maintain production files and information on all Ballet West repertoire, including detailed active repertory lists and Performance Logs with assistance from Stage Manager.
• Provide video and/or music minidisks or CDs, rehearsal props and audio/video equipment for all rehearsals.
• Assist the Director of Production with coordination and support for choreographers, designers and resident artistic staff.
• Coordinate the maintenance and replacement of audio /video equipment in Ballet West studios and video viewing areas (production office, artistic offices, Academy, studios).
• Assist the Director of Production with the preparation of the annual stage management budget.
• Control stage management credit card and reconciliation for each program and season.
• Attend production and planning meetings as assigned and/or scheduled.
• Enforce Ballet West policies and procedures for dancers, staff, and guests while in rehearsal and/ or performance, both onstage and backstage.

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ADDITIONAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties may be assigned:

• Produce/ record/ assemble rehearsal and performance music for artistic and Academy staff.
• If needed, give presentations and tours at events and donor functions.
• Interact with co-workers in the spirit of cooperation, collaboration and teamwork.
• Maintain a positive attitude toward change.

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SUPERVISORY RESPONSIBILITIES

Directly supervise Stage Manager, and effectively delegate, coach and follow through on personnel management issues. Indirectly supervise all Ballet West production crew and all local theatre crews while in production/ performance.

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QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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EDUCATION and/or EXPERIENCE

Minimum five years experience in stage management for an established dance organization; minimum BA degree in related field or equivalent combination of education and experience. Experience with personnel management, budgeting and computer skills essential.

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LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups. Strong oral communication skills.

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MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units, using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percentages. Understanding of budget preparation practices.

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REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

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CERTIFICATES, LICENCES, REGISTRATIONS

Valid Passport and Driver’s License

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TECHNICAL/COMPUTER SKILLS

Ability to follow music, including full orchestra scores

Knowledge of audio/ video control and recording systems and operations

Familiarity with cue sheets and scores

Ability to work within the Windows environment, specifically, Word, Excel, Access (or a familiarity with relational data bases) and Outlook

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OTHER REQUIREMENTS

Ability to travel locally, nationally and internationally

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PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by an employee to successfully perform the functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The Employee is frequently required to sit. The employee is frequently required to stand; walk; stoop, kneel, crouch, or crawl, and to use hands to finger, feel, handle and reach with hands and arms. The employee must occasionally lift and/or move objects up to 75 pounds in weight. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, low light vision, and the ability to adjust and focus.

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WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the Production Stage Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working environment may often be considered extreme in regards to; noise, light (bright or dark), and fumes. Because some travel is involved, the employee may be exposed to varying work environments.

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TOURING/LAY OFFS

The Production Stage Manager may be required to tour with the Company and travel intermittently throughout the year. During unpaid layoffs, the Production Stage Manager should make the Director of Production aware if they will be out of town or otherwise unavailable should the need arise to call back the Production Stage Manager for work.

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SUMMARY STATEMENT

This position requires that the individual work well within the deadline pressures both as an effective team member and independently on assigned projects.