Employment

Ballet West Administration

Ballet West Administration offices are located in the Jessie Eccles Quinney Ballet Centre, adjacent to the Janet Quinney Lawson Capitol Theatre in downtown Salt Lake City.  All qualified candidates are encouraged to send a cover letter, resume/CV and compensation history and compensation requirements to resume@balletwest.org
No phone calls should be made to the Ballet West offices, or to Ballet West personnel, regarding job postings. 


job openings


 

Communications & Publications Manager

REPORTS TO: Senior Director, External Affairs

JOB PURPOSE
This is the Ballet West’s primary story collector and storyteller, broadening the community’s knowledge
and understanding of The Company.

DUTIES AND RESPONSIBILITIES

COMMUNICATIONS

WORKS WITH MEDIA TO REACH TICKET BUYERS, SUPPORTERS AND STAKEHOLDERS

  • Pitches stories to print, television, and alternative media outlets
  • Maintains excellent relations with media personalities, producers, directors, writers, editors,
  • Drafts press releases for all productions, events, and works to keep the Company’s name always in the news cycle
  • Coordinates media interviews with executives, dancers, artistic and administrative staff
  • Storyboards live television opportunities and guides guests and host
  • Acts as “host of the Company” while any media is on campus
  • Cultivates new media connections
  • Manages media lists for PR distribution
  • Provides talking points for senior staff as needed for media or public appearances

 

PUBLICATIONS

MANAGEMENT OF CREATIVE SERVICES

  • Manages publication and creative design and creation process
  • Manages Graphic Designer and Photographer/Videographer, plus any freelance professionals as needed
  • Partners with the team to provide creative direction for collateral including digital publications, playbills, brochures, mailers, flyers, magazines, annual reports and any other creative collateral needed by any department

DIGITAL PUBLICATIONS: WEBSITE, EMAIL, AND SOCIAL MEDIA

  • Writes content as needed for all website pages for the main company and Academy
  • Writes email content as needed for all communications, including an internal company e- newsletter
  • In coordination with the Digital Marketing Coordinator and BW’s digital marketing partner agency, maintains, creates, and curates a calendar of institutional stories with pictures and video for social media
  • Writes content that is timely, informative, and persuasive
  • Helps produce vibrant video content
  • Is knowledgeable about ‘best practices’ for Facebook, Twitter, Instagram,

OVERSEE PRODUCTION OF PLAYBILLS, FRONT ROW, ANNUAL REPORT

  • Writes, collects, and edits content from several departments
  • Manages layouts, lengths and design
  • Manages production timelines

GENERAL

  • Seeks, collects, and organizes all Ballet West stories from all departments
  • Manages distribution of all Ballet West stories through various platforms
  • Splits Front of House duties for various performances

QUALIFICATIONS

  • Minimum three years in closely related communications field
  • Excellent writing skills
  • Outstanding proofreading skills
  • Strong interpersonal skills
  • Precise attention to detail
  • Knowledge of ballet and the arts is helpful

WORKING CONDITIONS 

Weekend and evening work as required.

PHYSICAL REQUIREMENTS 

Ability to lift and carry of boxes up to 20 lbs.

DIRECT REPORTS

Graphic Designer, Photographer/Videographer

Annual Giving Manager

REPORTS TO: Director of Development

Duties and Responsibilities
The role of the Annual Giving Manager is to actively fundraise for Ballet West’s annual giving programs: Heritage Club, Park City Ballet Corps, Membership, and Scholarship.  In addition, this role will create and promote projects and campaigns to increase annual giving donations. The Annual Giving Manager will be responsible to meet an annual budget goal while providing elevated customer service and developing long-lasting relationships with donors.

Manage Heritage Club and Membership Programs

  • Work with Director of Development to craft strategies for annual giving; responsible for growing the membership base, starting with the entry level; improve retention rates and acquisition annually. 
  • Manage robust annual and continuous direct mail campaign, including list management, creative oversight, budgeting, timelines, and overall strategy.
  • Partner with Patron Services to assist in advancing membership solicitation, renewals, cultivation and engagement, and benefit fulfillment.
  • Utilize wealth screening tools, Board of Directors, and staff to identify prospects for new and/or elevated gifts; develop a pipeline of annual giving donors.
  • Ensure all donor records in the database are up to date and portfolio plans reflect accurate forecasts and recorded revenue.

Manages Ballet West Scholarship Fund

  • Responsible for assessing current initiatives and creating new initiatives, all with the goal of fully funding Ballet West’s Scholarship program.
  • Manage targeted scholarship fundraising events, including those that support Park City Latinx Scholarships. Assist with scholarship messaging as needed for Live PC Give PC, Social Media, etc; coordinate grant submission with Foundation and Government Manager.
  • Manage the process of inviting “Named Scholarship Donors” to work alongside Artistic Director and Academy Director in selecting annual scholarship; ensure website and onsite plaques are updated with annual scholarships; coordinate an introduction between scholarship donors and recipients, when prompted.

Other Support

  • Manages In Honor and In Memory gifts and recognition; renewal of gifts and ensure proper recognition in playbill and website.
  • Works with Board Liaison to ensure benefit fulfillment for Board of Trustees.
  • Delivery of Monthly Board Reports.
  • Attends and supports Ballet West Special Events, including but not limited to: intermission receptions, cast parties, fundraisers, donor salon events, etc. Assists with event execution onsite – load in/out, clean up, etc.

Qualifications

  •  Must have a four-year college degree and a minimum of three years of fundraising experience
  • Strong communication skills
  • Experience managing direct mail campaigns
  • Tessitura (or other CRM database) software proficiency, required
  • Financial non-profit literacy, requested
  • Analytical comprehension and attention to detail
  • Project management and organization skills
  • Strong interpersonal skills and the ability to multi-task
  •  Ability to work with a highly motivated team of fundraisers
  • Excellent writing and proofreading abilities, recommended
  • Knowledge of ballet and the arts, very helpful
  • Wants to have fun and push the boundaries of how the arts serves our local and global communities
  • Must have car and valid driver’s license

Working Conditions & Expectations

  • Active participant in creating a dynamic culture – Trust, Respect, Listen, Follow through, On-time, Strong Communication, Clear Expectations
  • Support the department’s culture of – Accountability, Ownership, Efficiency
  • The ability to work some evenings and weekends when Ballet West performs or has events.
  • At all times, uphold the ethical and confidentiality guidelines the Association of Professional Researchers for Advancement (APRA).

Direct Reports: Special Events Coordinator

Donor Research Internship (unpaid)

MENTORED BY: Data Development Manager

PRIMARY FUNCTION: Donor prospect research, research report preparation, research data management

SKILLS LEARNED: Hands on experience in researching donor prospects and building cultivation strategies with the development team.

Internship Responsibilities

  • Under the mentorship of the Data Development Manager, learn how to research and identify prospective donors for our annual gifts, project support, and campaign gifts.
  • Help identify donor interest with program support and strategize with the development team on the approach.
  • Provide weekly written report research findings and update donor database profile.

Qualifications

  • Be a “self-starter.”
  • Strong communication skills.
  • Display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.

Term & Compensation

  • Unpaid internship
  • Part-time; approx.10 hours a week
  • 6 months; February – July 17, 2021
  • Strong interpersonal skills and the ability to multi-task
  • Knowledge of ballet and the arts very helpful

Working Conditions & Expectations

  • Flexible hours; Work from home
  • Facilitate weekly research meetings
  • Prepare weekly status reports
  • At all times, uphold the ethical and confidentiality guidelines the Association of Professional Researchers for Advancement (APRA).

Physical requirements

Nothing extreme; long periods of sitting at a desk.

 

Receptionist, FQL Ballet West Academy Peggy Bergmann Park City Campus (part-time)

Reports to: Frederick Quinney Lawson Academy Managing Director
Staff reporting to this position: Administrative Assistant/s (Assigned), Volunteers
Major functions: To effectively represent Ballet West in carrying out the mission of the FQL Peggy Bergmann Park City campus, provide a high level of customer service for parents, students and guests.

General Responsibilities
Abide by Ballet West policies as explained in the Employee Handbook giving special attention to the Code of Conduct, be on time to work each day as scheduled, and embody the Ballet West values.

I. Required Performance

1. Greet visitors to the campus, respond to clientele with warmth, efficiency, patience, and energy.
2. Approve timesheets for all faculty, receptionists, and accompanist at their assigned campus.
3. Maintain student attendance, records, and enrollment data for the campus, providing accurate reporting.
4. Oversee student and parent volunteers, tracking hours and providing tasks to ensure productivity.
5. Respond to inquiries from a variety of means by phone, email and/or in-person providing tours, open houses, and assisting in promotional events to encourage enrollment and student retention.
6. In coordination with the Campus Principal and Academy Managing Director, maintain weekly campus studio schedules with up-to-date staffing, enrollment, and approved outside rentals.
7. Administer first aid and medication to students who are under the direction of health professional to meet immediate health care needs.
8. Maintain inventories of supplies and materials (e.g., general supplies, equipment, boutique, facility management, etc.), while ensuring facility standards according to policy and local laws.
9. Complete any other assignments given by supervisor/s.

II. Qualifications

A. Education and Experience

1. High school diploma; college degree preferred
2. 1-2 years’ experience in an administrative role
3. Proficient in the Windows environment, especially Microsoft Office Suite

B. Knowledge, Skills and Physical Requirements

1. Ability to work well under deadlines, independently and collaboratively.
2. Excellent written and verbal communication skills, expressing commitment to the mission.
3. Maintain emotional control and stability in all activities of this position for the safety and well-being of students, clientele, and fellow team members.
4. The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this position:

A. Move freely in an office, studio, parking lot, and performance hall environment; run (move quickly) from an outside post to any part of the assigned area.
B. Stand, walk, sit, climb stairs, balance, stoop, kneel, crouch, and crawl; reach with hands and arms; use hands effectively in order to handle and feel objects and tools that are pertinent to the position; and possess all five senses.
C. Possess visual abilities including color perception, peripheral vision, depth perception, and focus; see well at least 500 feet.
D. Be able to lift a student weighing up to 40 pounds under the arms at least 12 inches off the ground.

C. Preferred Skills

1. Possess musical, dance, and/or education training; assist in classes and complement staff as necessary.

D. Attitudes and Aptitudes

● Is honest and embraces Ballet West Academy’s mission and values
● Has energy, confidence, and enthusiasm
● Is friendly and will work patiently with children and other people
● Works as a team member with supervisors and peers
● Possesses a strong work ethic and desire to support Ballet West curriculum and methods

 

 

Patron Loyalty Specialist

Job purpose: This role is a key public-facing team member in driving patron loyalty and patron lifetime value for Ballet West.
Reports to: Senior Manager, Patron Services

Duties and responsibilities:

  • Participate in bridging together all points of Ballet West engagement, including ticket buyers, members, donors, as well as Academy students, parents, and alumni.
  • Execute a program to solicit, cultivate, engage, and upsell donations/ season tickets via primarily outbound (with occasional inbound) phone calls
  • Sell and process ticket packages, single tickets, ticket exchanges, memberships, and donations over the phone, in person, and online via Tessitura Ticketing System; includes processing payments and preparing ticket delivery by mail
  • Execute outbound strategies and campaigns to retain memberships, subscribers, single ticket buyers, and group ticket buyer leaders.
  • Meet pre-determined goals for ticket sales, memberships, and donations
  • Follow-up with clients
  • Cultivate and steward a portfolio of Members, with regular communications as defined by the development department
  • Execute a program to identify, solicit, and cultivate group and corporate sale prospects; service group sales
  • Help maintain complete and accurate customer records
  • Assist in preparing direct mail projects
  • Work events and performances as needed
  • Navigate difficult conversations and be a champion “problem solver” for patron issues
  • Assist in the Net Promoter System/Patron Listening Program
  • Other duties as assigned.

Qualifications:

  • Minimum two years in closely related communications field
  • Preferred Qualifications:
    • Tessitura Ticketing System experience
    • Customer Service experience
    • Sales experience
    • Knowledge of ballet and the arts
  • Ability to overcome rejection
  • Ability to self-manage and triage projects
  • Phone and computer skills
  • Excellent interpersonal, writing & proofreading skills
  • Excellent verbal communication skills
  • High level of professionalism with grace under pressure
  • Ability to service high volume of inbound/outbound calls with high energy
  • Commitment to setting and achieving goals
  • Strong with numbers, data, and analysis
  • Sense of humor
  • Strong interpersonal skills
  • Genuine love for others
  • Cheerful attitude
  • Precise attention to detail

 

Working conditions:
Weekend and evening work is required.

Physical requirements:
Light carry of boxes up to 20 lbs.

 

Ballet West embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strongly encourage women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Ballet West is an equal opportunity employer. Applicants will not be discriminated against due to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.