Ballet West Administration

Ballet West Administration offices are located in the Jessie Eccles Quinney Ballet Centre, adjacent to the Janet Quinney Lawson Capitol Theatre in downtown Salt Lake City.  All qualified candidates are encouraged to send a cover letter, resume/CV and compensation history and compensation requirements to resume@balletwest.org
No phone calls should be made to the Ballet West offices, or to Ballet West personnel, regarding job postings. 

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Ballet West Academy Managing Director

Reports to: Executive Director

Under the direction of the Executive Director, the Frederick Quinney Lawson Ballet West Academy Managing Director oversees the Academy’s administrative operations and administrative employees, logistics, financial recordkeeping and budget. The Managing Director works closely with the Academy Director and the Ballet West’s Artistic Director in addition to the Executive Director.

Duties and responsibilities

  • Coordinating with Campus Principals and Academy Director in developing annual class schedules and ensuring that all classes are covered with appropriate faculty and accompanists.
  • Managing all admissions, working with the Executive Director and Academy Director, in collaboration with Campus Principals to determine program offerings, capacities, and tuition keeping all programs and campuses financially profitable. Choosing the programs that answer market demands but place students prudently in classes and promote Ballet West’s mission.
  • Collaborating with the Academy Director to prepare detailed annual budgets, report actuals, and prepare the Academy’s financial statements for mid-year and year-end audits while maintaining communication with the finance department regarding all significant income and expenses.
  • Leading the marketing and promotion of Ballet West Academy programs, including reviewing and approving advertising materials before distribution by the Marketing Department of the Academy’s specific marketing needs, coordinating social media campaigns, and collaborating with the Marketing Department on maintaining the Ballet West Academy website.
  • Teaching proper usage of the student management system, overseeing campus admissions engagement workflows, and coordinating with the marketing department to elevate the brand by increasing enrollment and retention rates.
  • Promoting Academy enrollment and support by driving community engagement, developing newsletters, promoting performances, and boosting sponsorship involvement.
  • Collaborating with the Director of HR and Academy Director to oversee and manage human resources functions consisting of, but not limited to, developing position description, pay scales, payroll, hiring and evaluating staff.
  • Managing and coaching all administrative personnel, ensuring that inquiries are recorded and pursued according to admission procedures.
  • Participant in committee meetings, acting as the subject matter expert of Ballet West Academy’s position.
  • Collaborate with the Academy Director, Artistic Director and Executive Director to define and execute strategic planning initiatives to grow Ballet West towards future success.
  • Oversee all requirements for acquiring and maintaining government licenses



  • Bachelor’s degree or higher in business or non-profit administration, or 5+ years in office management
  • Experience managing and scheduling a large and geographically diverse staff
  • Proficiency in Microsoft Office, and online database tools
  • Able to work both collaboratively and proactive
  • Strong interpersonal skills and excellent written and verbal communication skills
  • Able to remain calm under pressure and maintain a sense of humor
  • Knowledge of basic accounting practices
  • Knowledge of ballet a strong plus


Working conditions

Standard office environment, but may require travel on a weekly basis to the satellite campuses


Physical requirements

General mobility in office areas.  Ability to operate data processing and other office equipment.  Ability to lift up to 20 lbs.


Direct Reports

Campus administrators, administrative assistants and coordinators

Special Events & Benefits Coordinator

  • Special Event Management
    • Work with Chief Development Officer and Director of Major Gifts to design fundraising events and donor stewardship experiences.
    • Responsible for researching and creating event budgets; managing revenue and expenses to meet fundraising goals.
    • Prepare marketing plans for events; work with Communications Director to create social media strategy; collaborate with Videographer for all event related film requirements; work with graphic designer to create the event’s look/feel for print and electronic promotional uses.
    • Collaborate with Artistic Director, Director of Operations, Company Manager, Marketing Manager, in curating and executing event details.
    • Liaise with third party contractors and schedule volunteers; and oversee operational management of all events.
    • Track all invitations and RSVP’s in Tessitura, to ensure proper database management.
    • Manage beverage inventory and other event materials/resources.
    • Coordinate donor events when Ballet West is on tour; private dinners/receptions, excursions, etc.
  • Donor Benefit Fulfillment Support
    • Assist in fulfilling donor benefits for Heritage Club, Corporate Council (and Trade Partners) and Foundation. This includes, but not limited to: ticketing benefits, performance and artist sponsorship benefits, advertisement placements, venue signage, holiday memento benefits, and in-studio invitations and RSVP’s.
    • Track contractual agreements and benefits to be fulfilled.
  • In-Kind Corporate Contract Solicitation and Management   
    • Work with departments to identify in-kind needs and create a solicitation plan to fulfill these needs.
    • Renew current in-kind donors for their continued support.
    • Manage contract draft and approval process.
    • Manage contractual benefits.
  • Coordinate Mailings & Special Projects
    • Coordinate annual individual giving mailings to donors: New Season packets, holiday annual appeal, holiday memento mailing, and summer intensive mailing, acquisition and renewal mailings.
    • Support CDO and Director of Major Gifts with special projects

Other Requirements

  • At least three years of event management and/or working in a nonprofit development role
  • Access/use of to a car; valid driver’s license
  • Completion of a four-year degree
  • Some nights and weekends are requested to work
  • Detailed oriented

Outbound Telemarketing and Telefunding Representative

Department: Marketing 

Reports to: Patron Services Manager

FLSA Status: Part-Time, Hourly

Revised: May 2021


Our summer position runs from June to August and offers hands-on experience in Telemarketing and Telefunding while delivering meaningful customer experiences. You will be responsible for making (primarily) outbound calls, and taking inbound calls and actively up-selling, while advising other part-time callers, in the goal to increase Ballet West 2021/22 subscriptions and donations.

This is a part time position that offers a great deal of flexibility and remote work. Our sales office is located in Salt Lake City, and our office hours are Monday-Friday from 10:00am-5:00pm.

The base pay is $10 per hour for up to 20 hours per week with the potential to make up to $40 an hour with weekly bonus and incentives.

Essential Duties and Responsibilities:

  • Sells ticket packages to patrons and solicits donations/ season tickets via outbound phone calls
  • Helps meet pre-determined goals for ticket sales, promotions and contributions
  • Follow-up with clients as needed
  • Identify potential group and corporate sale prospects
  • Helps maintain complete and accurate customer records
  • Assists in preparing direct mail projects
  • Other duties as assigned by the Patron Services Coordinator


  • Prior telemarketing and telefunding experience;
  • Excellent interpersonal, customer service, written and verbal communication;
  • Ability to work independently and as part of a team;
  • High level of professionalism and grace under pressure;
  • Courteous attitude and strong listening skills;
  • Ability & willingness to make numerous outbound cold calls with a high energy level;
  • Commitment to setting and achieving goals;
  • Strong desire to succeed;
  • Excellent phone and computer skills
  • Previous experience with Tessitura ticketing system preferred.
  • Passion for the arts is desired.

Education and/or Experience

Experience in customer relations in a call center/floor environment required. Experience in ticket sales, telemarketing/telefunding and a background in dance or arts is preferred but not required. High School Diploma required.

Ballet West is an Equal Opportunity Employer (EOE).


Submit your resume and letter of interest to:

Natalie Thorpe
Patron Services Manager
Ballet West

Donor Research Internship (unpaid)

MENTORED BY: Data Development Manager

PRIMARY FUNCTION: Donor prospect research, research report preparation, research data management

SKILLS LEARNED: Hands on experience in researching donor prospects and building cultivation strategies with the development team.

Internship Responsibilities

  • Under the mentorship of the Data Development Manager, learn how to research and identify prospective donors for our annual gifts, project support, and campaign gifts.
  • Help identify donor interest with program support and strategize with the development team on the approach.
  • Provide weekly written report research findings and update donor database profile.


  • Be a “self-starter.”
  • Strong communication skills.
  • Display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.

Term & Compensation

  • Unpaid internship
  • Part-time; approx.10 hours a week
  • 6 months; February – July 17, 2021
  • Strong interpersonal skills and the ability to multi-task
  • Knowledge of ballet and the arts very helpful

Working Conditions & Expectations

  • Flexible hours; Work from home
  • Facilitate weekly research meetings
  • Prepare weekly status reports
  • At all times, uphold the ethical and confidentiality guidelines the Association of Professional Researchers for Advancement (APRA).

Physical requirements

Nothing extreme; long periods of sitting at a desk.


Ballet West is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”