Staff Job Openings
BALLET WEST MISSION & ORGANIZATION:
Founded in 1963, Ballet West’s mission is to:
Entertain and excite audiences in Utah and worldwide by presenting great classical ballets, historical masterpieces and new cutting-edge creations with the highest standards of artistic and professional excellence.
Build future ballet artists and audiences by providing excellent classical ballet training, and to offer outstanding education and outreach programs that will inspire children and adults alike from all walks of life.
Reports to: Internal Sales Supervisor
FLSA Status: Part-Time, Hourly
Revised: August 15, 2012
The Sales Representative is responsible for selling Ballet West season tickets and packages, promoting Ballet West shows and programs, and contacting patrons/donors during our annual Friends Campaign for donations via telemarking/telefunding.
Essential Duties and Responsibilities:
Sells ticket packages to patrons and solicit donations via outbound phone calls.
Helps meet pre-determined goals for ticket sales, promotions and contributions.
Follow-up with clients as needed.
Establish relationships with patrons in order to create repeat business, referrals and provide superior customer service.
Identify potential group and corporate sale prospects.
Help maintain complete and accurate customer records.
Assists in preparing direct mail projects.
Work performances as needed.
Work external venues as needed (i.e., The Utah Arts Festival, Park Silly, The Farmers Market).
Other duties as assigned by the Internal Sales Coordinator.
Must have excellent interpersonal, customer service, written and verbal communication, and customer service skills; ability to work independently and as part of a team; high level of professionalism and grace under pressure; courteous attitude and strong listening skills; willingness to make numerous outbound cold calls with a high energy level; commitment to setting and achieving goals; strong desire to succeed; excellent phone and computer skills. Qualified candidates should possess a genuine passion for music and the arts
Education and/or Experience
Experience customer relations in a call center/floor environment required. Experience in ticket sales, telemarketing/telefunding and a background in dance or arts is preferred but not required. High School Diploma required.
Ability to travel locally. Due to the nature of Ballet West’s business (performing arts organization) work requires employee to be available to work after hours and some weekends.
$9 an hour base, plus bonuses; incentives and free tickets to Ballet West.
Ballet West is an Equal Opportunity Employer (EOE).
To apply for the Sales Representative position click here.